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VAT Free Purchases


All customers from outside the UK can buy products tax-free (excluding VAT) both online and in-store. VAT applies to all new products (except printed materials such as sheet music, facsimiles and books). VAT (value added tax) is currently 20% in the UK.

Online customers

We use geo-location to detect your location, and this determines whether prices shown on this website include or exclude UK VAT (tax).

 If you are located outside the UK, all product prices shown on this website already exclude UK VAT (i.e. they are tax-free). Therefore, no further tax deductions will be made at the checkout when you select your country. Any local taxes that may be applied by your country upon delivery are the responsibility of the customer.

If you are located in the UK, all product prices shown on this website include UK VAT.

If your location is incorrect, the VAT calculation will be corrected when you select your shipping country at the checkout.

In-store customers

Any overseas customer (outside the UK) buying VATable products in-store can claim back VAT. The VAT must be paid at the time of the order and can be claimed back at customs. For further details speak to our team in-store who can assist.